We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at adulisbuy@gmail.com. Please note that returns will need to be sent to the following address: 

2456 North California Avenue,
Chicago Illinois 60647,
United States.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at adulisbuy@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at adulisbuy@gmail.com.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package through our shipping carrier's website.

What is your return policy?

We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please visit our Returns & Exchanges page for more details on the process and any eligibility criteria.

Are the product images accurate representations of the items?

Yes, we strive to provide accurate and high-quality images of our products. However, please note that colors may vary slightly due to differences in monitor settings. If you have any specific questions about a product, feel free to contact our customer support team.

How do I determine my size?

To find the right size, please refer to our detailed size guide available on each product page. Measurements may vary by product, so it's essential to check the specific sizing information provided. If you have further questions or need assistance, our customer support team is here to help.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. During the checkout process, you can choose the payment method that suits you best.